Specialisms
I specialise in the following areas:
- Investigations
Jonathan is a Chartered MCIPD employee relations specialist with more than twenty years’ private sector experience and four years in the public sector within the NHS, including at Head of Employee Relations level. He has worked across unionised and non-unionised environments in sectors as diverse as retail, insurance, technology, telecommunications, defence engineering, construction, healthcare and legal services. As an independent associate he manages complex employee relations matters for a network of employment law firms, HR consultancies and specialist investigation providers, covering investigations, grievances, disciplinaries, appeals, performance and long-term absence. His particular strengths are highly developed employment law knowledge applied in a commercial way, substantial complex case and Employment Tribunal experience, and a strong affinity for policy development. He communicates consultatively but assertively at every level of an organisation, and has a consistent record of completing sensitive investigations to a high standard and ahead of schedule.
Key Strengths/Area of Expertise
- Complex employee relations case management, including investigations, grievances, disciplinaries, appeals, performance matters, harassment issues and long-term absence.
- Highly developed employment law knowledge applied commercially and interpreted against organisational circumstances.
- Workplace investigations across conduct, grievance, whistleblowing and data protection matters, including multi-point, multi-witness cases.
- Employment Tribunal case management, including COT3 negotiation, judicial mediation, risk assessment, settlement strategy and witness preparation.
- Policy development and wholesale policy review, including handbooks, terms and conditions and template documentation.
- Restructure, redundancy and TUPE consultation, both collective and individual, and at scale.
- Settlement agreements and without prejudice discussions, from inception to conclusion.
- Training and coaching of line managers and HR colleagues on technical ER matters.
- Strong attention to detail, analytical capability and prioritisation under high caseloads.
Professional Qualifications
- Chartered Member of the CIPD (MCIPD)
- MSc Personnel Management and Business Administration (with IPD), distinction, Aston University Business School
- BSocSc (2:1) Public Policymaking and Administration, University of Birmingham
Notable Achievements/Value Added
- Completed a conduct investigation for an NHS Trust involving two individuals, four allegations and seven witnesses, scheduled for eight weeks and delivered in two.
- Delivered a GDPR data breach investigation for a GP practice inside two weeks against a one-month timescale.
- Completed a grievance investigation into a charity CEO’s complaint against the organisation’s Chair one month ahead of schedule.
- Completed a ten-issue, ten-witness grievance appeal investigation for a construction company one week ahead of schedule.
- Supported a large education establishment through more than 900 individual redundancy consultations, personally attending over 80 meetings amounting to approximately 140 hours.
- Managed approximately 30 Employment Tribunal cases at Mace, including eight running concurrently, across unfair and constructive dismissal and race, sex and disability discrimination.
- Successfully contested a 12-day race discrimination hearing as Head of Employee Relations at Imperial College Healthcare NHS Trust.
- Successfully defended 20 Employment Tribunal claims while ER Services Manager at North West London Hospitals NHS Trust, and introduced KPIs that reduced process timescales.
- Led a review of around 200 policies, management guidelines and summaries at Arcadia Group, and a Company Handbook review communicated to 42,000 employees.
Relevant Sector Knowledge
- Education
- Local government
- Public sector policymaking (academic grounding in public policy and administration)
- Healthcare and NHS (Imperial College Healthcare, North West London Hospitals, plus a private hospital and GP practice)
- Insurance (BGL / Compare the Market)
- Technology and telecommunications (DXC / CSC / Xchanging, BT)
- Defence engineering (MBDA)
- Construction (Mace)
- Financial services and fintech (Visa Europe, plus fintech investigation work)
- Legal services and the judiciary
- Retail and fashion (Oasis, Mosaic, Aurora, Arcadia, Jaeger)
- Charity and third sector
LGR Experience & Expertise
Jonathan brings employment relations expertise that maps directly onto the workforce challenges of local government reorganisation, alongside an academic grounding in public policymaking and administration and direct public sector experience within the NHS. He has extensive experience of the people processes that reorganisation depends on.
Large-scale TUPE experience, including a technical transfer of around 1,500 employees at Mace and a comparable programme at BGL, aligning people with the correct employing entity.
Collective and individual redundancy and restructure consultation at scale, including multi-strand reorganisations and programmes of 200-plus redundancies, with full documentation from announcement through to final decisions.
Harmonisation of policies, handbooks and terms and conditions following mergers and acquisitions, bringing multiple entities onto a consistent framework.
Planning and management of ER transition activity, including case management continuity, policy infrastructure and management information as functions are restructured and split.
Advising and upskilling line managers and HR colleagues to sustain sound decision-making through periods of significant organisational change.