Work For Us

Commercial Services Coordinator

Location: Hybrid – with occasional attendance at West Suffolk House (Bury St Edmunds)
Contract Type: Full-time, Permanent
Salary: £37,035 – £40,476 (pay award pending)

Local Government East is offering an opportunity for a commercially minded professional who thrives on building strong relationships, managing projects, and delivering high-quality services to be part of our forward-thinking, member-led organisation. You will be offered true flexible working, a supportive team environment and the opportunity to play a key role in supporting the councils in our region.

About the Role

This is a pivotal role within our small, dynamic team, reporting to the Head of Communications and Commercial Services. You’ll take day-to-day responsibility for the smooth operation of the Talent Bank – liaising with clients and associates, developing project proposals, scoping consultancy assignments, and supporting our high standards of customer service and financial governance.

You’ll also contribute to our communications work and support continuous improvement across our commercial services.

Key Responsibilities

• Coordinate consultancy projects via the LGE Talent Bank – from initial enquiry to delivery and evaluation
• Negotiate and manage consultancy agreements, rates, and project terms
• Maintain and grow our pool of Talent Bank Associates
• Oversee project and client relationship management, ensuring high standards of service
• Support commercial reporting, billing, and financial accuracy
• Produce communications content and briefings related to our commercial services
• Line manage and support the Office Administrator
• Contribute to innovation and improvement in our commercial offer

About You

We are looking for someone with strong project coordination and stakeholder management experience, who is confident in a commercial environment. You will have a great eye for detail, a solutions-focused approach, and an ability to work well with a wide range of internal and external partners.

You will ideally bring

• A relevant qualification (e.g., Business Studies, Marketing) or equivalent experience
• Proven experience managing projects and commercial services
• Strong interpersonal and communication skills, including tact and diplomacy
• A track record of building strong customer and supplier relationships
• Confidence in negotiating terms and managing commercial risk
• Strong IT and CRM system skills
• High numeracy and attention to detail
• An understanding of or experience within local government or consultancy is desirable

What We Offer

• A collaborative and inclusive working environment
• Opportunities for personal development and professional growth
• Flexible working arrangements and a strong commitment to work-life balance
• The chance to make a meaningful contribution to local government across the East of England

Our Values

At Local Government East we are:

• Resilient – we can adapt to change. We support each other and our member authorities to respond to change. We share knowledge, equip and develop our people. We understand the need to adapt our actions and behaviours in response to a changing climate.
• Inclusive – we are an inclusive workplace where employees are respected, involved, have a sense of belonging and are valued for the experiences they bring.
• Supportive – of each other, our members and of all with whom we work.
• Empowering – we trust our people to do their jobs and provide the support and environment they need to thrive. We work in an agile and flexible way, recognising that people have different needs. We take an outcomes-based approach.

Ready to apply?
If you are excited about this opportunity and want to be part of our innovative and values-led team, we’d love to hear from you. Please email your CV and cover letter to Hilary.Jarrett-Firat@localgoveasteng.gov.uk .

Application deadline: July 16^th
Interviews to be held August 7^th /8^th