Tell us about yourself?
I am a highly driven, self-motivated and professionally qualified manager. I have experience in both CCTV and community safety services, with a highly successful track record in a volatile and dynamic public sector environment.
I have experience in the following areas:
- CCTV control room services, including legislation, management and operational requirements.
- Managing and implementing change at both operational and strategic levels
- CCTV design and project management (including statutory partnerships)
- Performance and asset management
- Business and commercial development (control room services)
- Customer liaison, including contractual arrangements and financial monitoring
- Developing business cases and business plans
Tell us where you have come from and what has led you to be an associate on EELGA’s Talent Bank:
My career to date has spanned across many different fields including;
- Military (British Army)
- Private sector – security industry including commercial CCTV
- Public sector, covering;
- CCTV control room operations at operational, supervisory and management levels
- Community Safety Management
- Overseeing the Problem Solving team, CCTV services, community engagement and the statutory Community Safety Partnership in Fenland
- Shared Service CCTV Manager
Following the close work we do with EELGA, I have joined the Talent Bank to offer my support and share good practice in providing CCTV services to other local authorities.
Which Sector/Industry do you work in?
I work for Peterborough City and Fenland District Councils, managing the newly created CCTV shared service for both local authorities.
I am passionate about the safety of our communities, and as such, I oversee the delivery of the business plan and ensure key performance outcomes are achieved.
What are the most significant challenges relating to CCTV/shared services posed by Covid?
The key challenge has been maintaining our 24/7 function across all services whilst ensuring a safe workplace for staff and contractors. Lockdown periods, and the subsequent impact to supply chains and resources, have also posed an additional challenge in delivering income-generation service projects within planned timescales.
How do CCTV/shared services influence positive change and results for our members?
Shared services drive efficiencies which is even more pertinent in light of financial pressures exacerbated by Covid-19. As a non-statutory service, CCTV and control room related functions are significantly affected. I can work with you to explore opportunities that drive efficiencies and performance. Our sites are monitored by a state-of-the-art CCTV control room and cameras; these improvements were only possible due to merging our two councils CCTV service process and careful implementation mapping.
Could your organisation benefit from Aaron Locks expertise? Express interest in contracting Aaron by emailing info@eelga.gov.uk