Specialisms
I specialise in the following areas:
- Career Coaching
- Housing
- Leadership Coaching
With over 35 years of experience in public sector housing, much of which was spent in senior leadership roles, Vicky brings an in-depth understanding of the pressures and complexities faced by leaders and teams. Alongside this leadership background, she retrained in coaching, hypnotherapy and neuro-linguistic programming (NLP), allowing her to offer a unique blend of insight, empathy and practical support.
Her approach is non-directive and reflective, helping individuals and teams explore challenges, identify solutions and develop confidence. Vicky combines active listening with practical tools to help overcome barriers such as overthinking, stress or self-doubt, encouraging fresh thinking, renewed confidence and sustainable performance. She provides both one-to-one coaching and team-focused workshops designed to enhance awareness, strengthen resilience, manage stress and improve well-being.
Vicky also works closely with Carolyn Watts (also on the Talent Bank), offering a two-practitioner collaborative approach to projects, including facilitation and team coaching.
Key Strengths/Area of Expertise
- Qualified coach, hypnotherapist and NLP practitioner integrating coaching and therapeutic approaches
- Experienced leader with extensive knowledge of public sector housing
- Skilled in managing change, building resilience, and supporting well-being
- Helping individuals and teams explore challenges, identify solutions, and build confidence
- Empathetic, calm, with a non-directive, strengths-based style
- Designer and facilitator of workshops for small teams
Professional Qualifications
- ILM Level 5 Diploma in Coaching & Mentoring (2020)
- Time to Think Foundation Course (2021)
- Diploma in Hypnotherapy – Level 5 (2022)
- Licensed NLP Practitioner (2022)
- Certificate in Counselling Skills – Level 2 (2023)
- Chartered Institute of Housing – Level 5 Diploma (1993)
- Member of the European Mentoring & Coaching Council, adhering to the EMCC Code of Ethics
- Registered on the General Hypnotherapy Register, adhering to their Code of Ethics
Testimonials/Case Studies
Coaching Testimonials
“Vicky was amazing. She never made me feel uncomfortable and was absolutely the right coach for me. She never judged, always offered support and was extremely motivated, which made me feel motivated too. The sessions were relaxed, we laughed, and they helped me open up about what I truly feel and understand what I need and want to do.”
“Overall, it has been a very life-affirming experience. Your calm, empathetic and gentle manner helped me quickly feel at ease and comfortable to fully engage with my coaching journey.”
“As someone who is uncomfortable talking about herself, Vicky has been absolutely amazing in helping me help myself. She is patient, non-judgemental and respectful, and her skills take you to places and solutions you always had within but didn’t realise were there. I’ve recommended Vicky with huge pride to colleagues and friends. Working with her is incredibly rewarding and helpful in so many ways.”
Affinity Tree Feedback
- “Really helpful tips, advice and coping techniques.”
- “Loved the fact we can take home prompting cards.”
- “Relaxed style of training and coaching delivery.”
- “Session was enjoyable and interactive.”
- “Really powerful, and doing it with the team feels like it gives us permission to do things differently.”
- “A great way of presenting lots of interactive links – will be using this at work and in my personal life.”
- “Session was 100% about looking after ourselves and not others.”
Notable Achievements/Value Added
- Designed and delivered bespoke workshops
- Led major housing service transformation
- Secured funding for hospital discharge and admission-prevention services
- Supported role transitions through tailored coaching interventions
- Collaborates with Carolyn Watts to offer a two-practitioner approach to facilitation and team coaching
Relevant Sector Knowledge
- Local government: strategic and operational housing
- Housing, health and social care integration
- Service transformation and change management
- Staff well-being and reflective practice
Training/Coaching Programs/Workshop Offers
- The Affinity Tree– Reflective well-being workshop for HR professionals, frontline staff and leaders at all levels
- Thinking Space– For more productive conversations and improved meetings
- 1:1 and team coaching
- Hypnotherapy and NLP for confidence, stress and anxiety
LGR Experience & Expertise
Extensive experience in local government leadership and transformation, including housing strategy, integrated care partnerships and team development. Strong understanding of public service pressures, change processes and the well-being needs of staff.