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  5. Tim Carr

Talent Bank Expert

Tim Carr

Specialisms

I specialise in the following areas:

  • Housing
  • LGR Hub
  • Transformation

Tim is a Seasoned Interim Project Consultant with over two decades of experience delivering strategic transformation across public and private sectors, particularly in Local Government Reform, Housing, Housing Needs, Adult Social Care and Corporate Services.  Specialising in complex organisational change, across, operational, business and technology, with current focus on supporting digital change readiness for LGR. Deep expertise in project recovery, stakeholder engagement, performance improvement, and programme delivery underpinned by PRINCE2 methodologies.

Key Strengths/Area of Expertise

  • Local Government Review, safe and legal and transformational design
  • Technical implementation & Delivery
  • Strategy and PRINCE 2 project management within governance structures.
  • Data evaluation and operational process enhancement for business improvement.
  • Hands-on change manager from Senior stakeholder, director to frontline level.
  • Leading teams through coaching, performance management, and transformation
  • Customer centric design for service improvement in local government, housing, and social services
  • Delivery management of complex projects and programmes, including technical implementations and organisational change
  • Innovation leadership and fostering creativity within project teams
  • Relationship building through negotiation and collaboration
  • Problem-solving in-service reviews, technical integrations, and organisational change

Professional Qualifications

  • Masters Business Administration (MBA) Strategic Analysis, Suffolk University College, University of East Anglia, Ipswich
  • Diploma Management Studies (DMS), Suffolk School of Management, Ipswich
  • Certificate in Management Studies, Suffolk School of Management, Ipswich
  • Benefits Realisation (Cranfield approach)

Testimonials/Case Studies

  • Led a comprehensive review of a failing homelessness service, delivering actionable recommendations and a clear roadmap for service improvement and restructure. Enhanced leadership, management development, procedures, complaints handling, temporary accommodation management, and case reporting.
  • Led Adult Social and Public Health Services in Northants to Safe and Legal status, aligning business processes, vendors, partners, and systems for compliance and data integrity by vesting day
  • Delivered integration of global company technical back-office into LSEG operations, managing multiple technical workstreams from diligence to completion.

Notable Achievements/Value Added

  • Led the transformation of Adult Social Services Systems during the transition to two new unitary authorities, ensuring legal compliance and seamless implementation of banking, billing, and care services by Vesting Day.
  • Conducted a full review to reduce temporary accommodation (TA), established a new housing supply team, and increased supply through private sector partnerships, resulting in reduced TA usage and improved housing outcomes.
  • Served as Integration Lead for Mergers and Acquisitions at the London Stock Exchange, overseeing technical integration of global operations from diligence to completion.
  • Directed a comprehensive review of homelessness services, delivering actionable recommendations that moved the service from dysfunctional to compliant and prepared it for legislative changes with a detailed service review report with recommendations for leadership development, robust procedures, improved TA management, and higher quality case reporting.
  • Managed large-scale transformation programmes in Homelessness, Temporary Accommodation, and Private Sector Housing, embedding lessons learned and driving continuous improvement.
  • Managed a major office migration and council chamber reactivation, introducing project controls and governance for social housing development schemes.

Relevant Sector Knowledge

  • A skilled interim project/programme manager with extensive experience in delivering change through strategy, people, technical, and service improvement, specialising in transformational change, project management, and stakeholder engagement across Local Government,
  • Extensive experience consulting on strategic housing function reviews, benchmarking models, and developing staff models to meet current and future council demands.
  • Supported the setup of Adult Social Service Transformation Programmes, prioritizing projects and enabling directorate compliance with corporate objectives.
  • Led procurement efficiency initiatives in local government, delivering significant cost savings and improved service delivery through collaborative research and projects

Training/Coaching Programs/Workshop offers

  • Change Management & Transformation: leading change, coaching teams, and implementing transformation in public sector and housing.
  • Customer-Centric Service Design: designing and improving services with a focus on customer needs in local government and social services.
  • Project Management & Delivery: Masterclasses in PRINCE2 project management, technical delivery, and governance for complex programmes.
  • Innovation & Creativity: Programmes to foster innovation and creative problem-solving within teams.
  • Specialist Housing & Social Services: Focused workshops on homelessness, temporary accommodation, and housing transformation.

LGR Experience & Expertise

  • Extensive LGR Experience with a strong track record supporting digital change readiness for Local Government Reform (LGR), with deep expertise in project recovery, stakeholder engagement, performance improvement, and programme delivery using PRINCE2 methodologies.
  • Led Adult Social and Public Health Services in Northants to Safe and Legal status, aligning business processes, vendors, partners, and systems for compliance and data integrity by vesting day.
  • Delivered transformation of Adult Social Services Systems during the transition to two new unitary authorities, ensuring legal compliance and seamless implementation of banking, billing, and care services.

Useful Links

LinkedIn  – https://www.linkedin.com/in/tim-carr-98491b8/

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Suffolk IP33 3YU

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Local Government East is the operating name of the East of England Local Government Association. We are a Regional Employers Association and confirmation of our status can be found through the Certification Office on the gov.uk website Current employers' associations - GOV.UK . Suppliers can also review our organisation through DUNS-Bradstreet. Our D.U.N.S number is 232281019.

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